Updated: 3rd December 2025
Freelancers now represent a huge and fast-growing segment of the workforce. Recent independent estimates suggest there are around 1.57 billion freelancers globally, equal to roughly 46% of the world’s 3.38 billion workers. Naturally, more businesses are increasing their use of freelance talent.
Yet in most organizations, managing freelancers still falls to individual managers - from finding and onboarding talent to coordinating work, tracking progress, and processing invoices.
If that process sounds exhausting, it’s because it is. Full-time hiring spreads the workload across HR, Legal, and Accounts - but with freelancers, most organisations still manage everything manually, creating instant chaos.
That’s where freelance management software comes in.
It centralises every moving part, automates the admin, and turns a messy, multi-team effort into one clean, streamlined workflow - built for the fast, flexible nature of freelance work and ready to scale with you.
👉 Curious how a Freelancer Management System (FMS) differs from a Vendor Management System (VMS)? Read our comparison.
While you can handle all the steps above through separate tools, the lack of a unified system creates a lot of busy work for your managers. For example, imagine a freelancer updates their timesheet at the end of a project through your time tracking tool. You will still need to verify that with the tasks they were assigned – and then match that approved time to the invoice they send. That in turn, will need to be reconciled with the relevant payment receipt in your accounting software.
An integrated freelance management software reconciles all these processes in real time, thus removing the unnecessary admin work from your managers’ workdays. In younger organizations, this is a huge advantage because managers can then spend that time on higher level tasks that actually help grow the business.
Here again, having multiple disjointed systems (or worse, having no systems in place!) makes those quarterly audits unnecessarily stressful. Having to create a single budget report, for instance, would then involve trying to dig out months-old invoices or having to locate a specific contractor’s Tax Identification Number (TIN).
Dedicated freelancer management platforms ease this process by generating audit trails and saving all that information in one place makes it super simple to track work, payments and documentation – which makes budgeting and reporting, a stress-free process.
Implementing and adopting software is not as complicated as you might think. Most modern cloud-based systems are incredibly easy to use, and they allow you to integrate any existing data that you already have across various document storage and project management platforms. Of course, your software provider will also likely have teams to help you along the way. Depending on the software you choose, you might be able to get it up and running within the hour!
Here are 6 ways to make your chosen platform work well for you:
Identify one person within your organisation who will be in charge of the onboarding process. They will be responsible for keeping track of the progress within the organization, and will be the go-to person for anyone who needs help navigating the software. They will also ensure that there is a unified channel of communication with the software provider — they’ll work closely with the dedicated account manager and will be the first to receive any news or announcements about features releases.
Freelance management software is a tool for both you and your freelancers, so make sure you give them advance notice that a new system is being introduced. Don’t forget — freelancers don’t know what is discussed internally within the organisation, so you will have to give them enough context. Communicate effectively about when you are planning to roll it out, how it will help them, and how they can work with you to help you achieve your desired goals. Like any other piece of software, it is only as useful as the information you put into it. So, tell your freelancers exactly how you want them to manage their profiles so that it can make things smoother for both of you.
Getting your software up and running may just take minutes, but it’s also important to devote some time to implement it effectively across your organisation. Without proper training on how to use the system, you may find internal managers as well as external workers getting frustrated, losing steam, and reverting to old methods. One great way to ease implementation is to seek the help of your account manager from the software of your choice. They will be able to assess your unique company situation and schedule in a set of onboarding calls to both help you roll out the software and teach you how to use it effectively. Do make sure that all your managers and key stakeholders are on the call so that they can be brought up to speed. It might also be a good idea to organise a training call for your freelancers. Do also document your processes as you go. This way when more people start using the platform there’s already a consistent procedure in place.
Communicate with your stakeholders at relevant points in the project, and include all your departmental heads in these conversations. This will help you explore how your freelance management software can drive benefits across the different departments of your organisation. After all, a good freelance management platform has features that encompass HR, recruitment, legal and accounts functions, so it can certainly cater to many areas of your business.
If any of your stakeholders had some key points of concern at the initial buy-in phase, it would be a good idea to provide new information and updates that address these concerns. When people see that you’re consistent and continue to keep them involved where appropriate, it will reinforce their decision to back the project as being the right choice.
Once you’ve completed the implementation process, allow time for the system to bed in. Track its use and get user feedback – both internally and from your freelancers. This will allow you to identify areas of inefficiencies and make iterative improvements to your processes to drive maximum benefit.
Every good platform provider will assign a dedicated account manager just for you – and their input shouldn’t stop after you’re on board. Make sure that your account manager is someone you can build a good working relationship with because they’ll help you for as long as you use the system. They will help you extract more value from your freelance management software, work with you to implement any process changes required, and keep you up to date on the ever-evolving software.
Looking to compare the best freelance management software (FMS) options? Check out our full blog.
As the freelance economy continues to grow, it is evident that the way we work is set to change forever. The old methods of managing freelancers (spreadsheets and decentralized systems) might work in a pinch, especially if you’re just starting to engage with an external workforce. However, this is not very scalable in the long run and it only slows you down. A platform like TalentDesk can help you stay agile by helping you make the most of a hybrid workforce – without getting bogged down by the operational challenges.