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Client case study:
Mindvalley

Ndy Macaulay, People Operations Specialist
My key responsibilities include but are not limited to contractor management & payroll management for full-time employees.
"A platform that takes away the long hours of managing freelancers so that you can spend the time on doing more strategic tasks"

Stats

  • 35%

    of freelancer payments made cheaper

  • 20M followers

    across 195 countries

  • 100+ freelancers

    across 3 entities

Questions & Answers

  1. In your own words, can you describe the nature of your business for the benefit of our subscribers.

    Mindvalley is the world's most powerful life transformation platform and is the next step in online learning. From longevity and wellness, to peak performance and spirituality, we provide leading-edge personal growth programs from today’s brightest teachers. You can see an example of our programs here. Mindvalley has a following of 20 million people across 195 countries and our goal is to provide non-traditional school education that will reach 100 national schooling systems and every company in the Fortune 500 over the next decade....at the end, we want to evolve the way we learn.

    Vishen is the founder and CEO of Mindvalley. He is one of the architects of modern personal growth, elevating many brilliant and recognizable names in the industry.

  2. What is your role in the company? Tell us a little about your key responsibilities.

    I'm a People Operations Specialist. My key responsibilities include but not limited to contractor management & payroll management for full-time employees.

  3. How many freelancers do you use, where are they located and what sort of work do they do for your company?

    We have over 100 freelancers & they are located all over the world. They provide services like Podcast editing, Customer service, video editing, general admin tasks, Android & IOS development services, data analytics etc. 

  4. What specific problems were you looking to solve when you decided to look for a management system for your contractors?

    We wanted to solve the problem of long waiting times for contractors to receive their payments, inefficient business processes for our internal teams as well as the full optimization of resources. Managing all of our contractors on one platform allows us to automate payments and improve business efficiency for a better business process, with the goal of improving the productivity of team members.

  5. What would you say was the biggest pain-point or challenge you were facing?

    Paying people globally and on-time, definitely.

  6. What systems or processes were you using to manage, pay and organize your talent before you switched to a Freelancer Management System?

    The manual process of going to the bank to make payments individually to over 100 freelancers.

  7. What is the biggest benefit that you have seen since using TalentDesk.io?

    Definitely time saving and cost saving. 

  8. How would you approximately quantify the benefits below from our platform:

     

    5% of time saved on work allocation (ie. finding the right people for your project)

    ● 35% freelancer payments made cheaper

    ● 60% less admin time from payment processing

  9. How would you describe TalentDesk in 3 words?

    Great Customer Service!

  10. How would you describe TalentDesk.io to someone new?

    I'd say TalentDesk is a platform that takes away the long hours of managing freelancers so that you can spend the time on doing more strategic tasks. 

  11. Who would you recommend TalentDesk.io to?

    To every company looking to solve the issue of contractor management. 

  12. Are your freelancers happy using TalentDesk.io?

    Yes. 

  13. How does the internal team feel about using TalentDesk.io?

    Talentdesk came to relieve us of a huge burden, we are beyond grateful.