Support
Back to Terms and Conditions
Support Description
Dedicated customer support to answer questions regarding Platform functionality, general information and training. Support will be available through email only via support@talentdesk.io with working hours scheduled during weekdays from 09:00 am to 05:00 pm UK time.
Dedicated technical support to address issues relating to specific Customer amendments/requests/customisations of forms. Support will be available through email only via support@talentdesk.io with working hours scheduled during weekdays from 09:00 am to 5:00 pm UK time.
Support and issues relating to payments are to be addressed to your dedicated Account Manager (sales@talentdesk.io) for review.
Support services are provided free of charge, except for support requests relating to integrations and features which require development work, which are to be negotiated separately.